XYZ Service Support
With 18 expert engineers strategically located nationwide, XYZ delivers fast reliable support for all your machine tool needs wherever and whenever you need us.
Please feel free to call us on 01823 674200 if you would like to discuss in further detail.
XYZ Aftercare Support & Warranty
With an XYZ Machine Tools Extended Warranty, you’re covered for all repair bills that may arise if your machine experiences a mechanical or electrical failure, no matter how small or costly it is. As the owner of one of our Extended Warranty policies, you can work with ease and peace-of-mind, knowing you’re protected.
With XYZ you get 12 months Warranty free with your machine purchase, and you can get extra reassurance with an extended warranty up to an additional 4 years*. We also have service plan options, ensuring you can relax and let us keep your machine working for years to come.
Key Benefits
1) Should you need to make a claim, you will be covered for the cost of parts, labour and VAT.
2) All XYZ engineers are fully trained in their field of expertise.
3) While your machine is under warranty you get UNLIMITED access to our Technical Support Helpline
4) No excess payments.
5) No limit to the number of claims made.
6) Flexible policy payments: You can choose to purchase with your machine, pay annually, or even pay monthly to help with your cashflow.
There are eight types of Annual Service Plans to ensure the perfect running of your machine tool. The type of plan you need depends on which XYZ machine tool you have purchased.
- Manual machine
- ProtoTRAK machines and 2-OP
- Machining centres (incl. LPM)
- Turning centres
- UMX 4+1 and UMX-5X
- 2010 series and TMC range
- XL and Oil country lathes
- Sub spindle
These XYZ Service Plans are completely optional, in the same way as regularly servicing your car is optional.




The XYZ Servicing Handbook – your personal passport to stress-free machine tool operation.
Contact XYZ Support
Service Support
Please complete the form below to contact our Service Department.